Privacy.

Last updated: October 9, 2026

Dexera Platforms collects only the information you choose to provide through our project-intake experience, including your name, contact details, company information, and project context.

How we use information

We use enquiry information to review your request, respond to you, plan a relevant conversation, protect the service from abuse, and maintain an appropriate record of business communications. We do not sell enquiry information.

Storage and retention

Submissions are stored in our website infrastructure and retained only as long as reasonably needed for the enquiry, legitimate business records, security, and legal obligations.

Website AI guide and voice chat

When you send a message to the Dexera AI guide, your message and this conversation’s context are sent to OpenAI to generate an answer. The guide uses approved public information about Dexera; it does not access customer workspaces or private Codex or ChatGPT conversations. Do not submit passwords, payment-card details or sensitive personal information. AI answers can be mistaken and do not create a booking, contract or binding quote.

Conversations are available only to authorized platform administrators and are retained for seven days. A strictly necessary, HttpOnly cookie keeps your conversation available on this browser. Use “New chat / delete” to delete its stored transcript earlier. Usage totals may remain without message content. Expired conversations are inaccessible and are removed during service maintenance.

Voice is optional and starts only when you choose it and allow microphone access. Speech recognition and playback use your browser or operating system’s speech services, which may process audio under their own terms. Dexera receives the resulting text and does not store raw microphone audio. Voice stops when you close the assistant or hide the page.

Your choices

You may ask us to access, correct, or delete personal information associated with your enquiry, subject to applicable legal requirements.

Contact

For privacy questions, email hello@dexeraplatforms.com.